Claims & Case Management
Impact and benefits
Provide traceability to your company and the client in each case.
Reduces case processing time.
Improves customer experience and increases satisfaction (NPS) and loyalty.
Reduces administration costs.
Systems integration reduces manual work and errors.
Generates commercial and operational insights.
- Entry of complaints via web or app.
- Follow-up of the case by the client, customer service and allies.
- Evaluation of cases against policies.
- Assignment and management of allies for case resolution.
- Expected decrease in claims costs by more than 20%.
- Expected decrease in case processing time by 30%.
- 60,000+ complaints processed per year.
- 1,000+ active users on the platform.
Smartly manage your processes
Request a demo of the platform adapted to your business. With Tutenlabs you can build up your own software to improve your efficiency and processes.