Claims & Case Management
Impact and benefits
Reduces administration costs.
Systems integration reduces manual work and errors.
Generates commercial and operational insights.
One of the leading insurance companies in Latin America.
Tutenlabs implemented its Claims and Cases Management platform, allowing the client to manage claims automatically, from the first notification to their resolution. The system consists of the following functionalities:
- Web-based or app-based complaint entry.
- Case follow-up can be done by the client, customer service or allies.
- Cases against policies evaluation.
- Allies assignment and management of case resolution.
- Expected decrease in claims costs of more than 20%.
- Expected reduction of 30% in case processing time.
- 60,000+ complaints processed per year.
- 1,000+ active users on the platform.
Smartly manage your processes
Request a demo of the platform adapted to your business. With Tutenlabs you can build up your own software to improve your efficiency and processes.